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Frequently Asked Questions

Everything you need to know about shopping with us.

Ordering

Do I need an account to place an order?

You'll need to create a free account or log in to complete checkout — this lets us keep your order history, wishlist, and delivery details in one place.

Can I change or cancel my order after placing it?

Contact us as soon as possible at info@fabricfashion.in or +91 90234 91460. We can usually make changes if the order hasn't shipped yet.

How do I know my order went through?

You'll see an on-screen confirmation with your order number right after checkout. Keep that number handy — you'll need it to track your order.

Payment

What payment methods do you accept?

We accept cards, UPI, net banking, and wallets through Razorpay's secure checkout. We do not offer Cash on Delivery at this time.

Is it safe to enter my card details on your site?

Yes — all payments are processed directly by Razorpay, a PCI-DSS compliant payment gateway. We never see or store your full card details on our servers.

Why did my payment fail?

This is usually a bank-side decline, an incorrect OTP, or a network issue. No amount is charged on a failed payment; if you see a deduction with no confirmed order, it will be auto-reversed by your bank within a few business days.

Shipping

How long does delivery take?

Most orders arrive within 3–5 business days. Delivery times can vary slightly by location.

Do you offer free shipping?

Yes — orders above ₹999 ship free. Orders below that threshold have a flat shipping charge shown at checkout.

Which areas do you deliver to?

We currently ship across India. Enter your pincode at checkout to confirm delivery availability for your area.

How do I track my order?

Use our Track Order page with your order number and the email or phone used at checkout.

Sizing

SizeChest (in)Waist (in)Hip (in)
XS32–3426–2834–36
S34–3628–3036–38
M38–4032–3440–42
L40–4234–3642–44
XL42–4436–3844–46
XXL44–4638–4046–48

Measurements are approximate general guidance — check individual product pages for specific fit notes.

How do I know what size to order?

Check the size chart below as a general guide. Individual products may fit differently — check the product description for specific fit notes.

What if the size doesn't fit?

No problem — see our Return Policy for exchanges within the return window.

Returns & Refunds

What's your return window?

30 days from the date of delivery, as long as the item is unused, unwashed, and has its original tags attached. Full details on our Return Policy page.

How long do refunds take?

Once we receive your returned item, refunds are processed within 5–7 business days to your original payment method.

Account & Privacy

How do I reset my password?

Use the "Forgot Password" link on the login page — we'll send a one-time code to verify it's really you.

How is my data protected?

See our full Privacy Policy for details on what we collect and how it's protected.