Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Fabric Fashion ("we", "us", "our") collects, uses, and protects your information when you use fabricfashion.in. By using our site, you agree to the practices described here.

1. Information We Collect

We collect information you give us directly, and some information automatically as you use the site.

• Account information: name, email address, phone number, and password (stored securely, never in plain text).
• Order information: delivery address, order history, and items purchased.
• Payment information: payments are processed by Razorpay; we do not store your card, UPI, or bank details on our servers.
• Communications: messages you send us through the contact form or customer support.
• Usage data: pages viewed, products browsed, and general device/browser information.

2. How We Use Your Information

• To process and deliver your orders
• To send order confirmations, shipping updates, and OTP verification codes via SMS
• To respond to your questions and support requests
• To improve our products, site, and shopping experience
• To send occasional promotional communications (you can opt out anytime)
• To detect and prevent fraud or abuse of our platform

3. Sharing Your Information

We do not sell your personal information. We share it only where necessary:

• Payment processing: Razorpay, to complete your transactions
• SMS/OTP delivery: our SMS provider, to send verification codes and order updates
• Delivery partners: to ship your orders to you
• Legal requirements: if required by law, court order, or to protect our rights

4. Cookies

We use cookies and local storage to keep you logged in, remember your cart and wishlist, and understand how our site is used. You can disable cookies in your browser settings, but some features (like staying logged in or keeping items in your cart) may not work properly without them.

We do not use cookies for third-party advertising tracking.

5. How We Protect Your Data

We use industry-standard measures to protect your information, including encrypted password storage, secure payment processing through Razorpay, and access controls on our admin systems. No method of transmission over the internet is 100% secure, but we work to protect your information to the best of our ability.

6. Your Rights

You can:

• Access and update your account information at any time by logging in
• Request a copy of the personal data we hold about you
• Request that we delete your account and associated data
• Opt out of promotional emails/SMS at any time

To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

Questions about this Privacy Policy? Reach us at info@fabricfashion.in or through our Contact Us page.